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1. Return & Exchange



RETURN/EXCHANGE WITH AN ACCOUNT

Do you have a Perfectly Basics account? Leave
your information and register your return/exchange.

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Forgot your password?
RETURN/EXCHANGE AS A GUEST

Did you purchase as a guest? Leave your e-mail address and order number from the confirmation e-mail.

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• PRODUCT DIMENSIONS
Check the product dimensions before adding to your shopping bag – our Editors measure every single item! Click on the Product Dimensions button and also check the text bullet points for tips on fit and size.


• VIRTUSIZE
‘Check the fit’ with our Virtusize tool: quickly and easily compare items from our shop with items in your wardrobe, using Virtusize. It’s a great way to find out which size to order in no time! And building a personal virtual wardrobe will help you to purchase the correct size much easier in the future.

• ORDER MULTIPLE SIZES
Still in doubt about the size after checking the product dimensions and using Virtusize? Then don’t hesitate to contact our Service Team ór simply order multiple sizes - to prevent disappointment ánd to quickly start enjoying your purchase!

• EDITORS
Do you have questions concerning fit, color or style? Ask our Editors! They’re always happy to share their knowledge and provide you with useful tips.
EDITORS »
• STYLEFILE
Having trouble finding great fitting trousers? Want to find out more about your body shape? Interested which 15 Wardrobe Essentials should be hanging in your closet, ór are you simply looking for some inspiration? You’ll find the answers in our Stylefile!
STYLEFILE »
• PB STORE HAARLEM
Next to our online shop, we also offer the possibility to see, feel and try on the entire collection in our PB Store in Haarlem. Looking for something specific or in need of extensive advice? It’s all possible! Make an appointment by filling out the online form or calling our Service Team.
PB STORE HAARLEM »
• PERSONAL SHOPPING SERVICE
Looking for a more personal and customized level of styling advice? We’ll provide you with it! Sabrina, our stylist, will help you get your hands on the most figure and style flattering items ánd will also advise you on pieces you already own! Read more about this unique shop experience.
Personal Shopping Service »

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